The Neville Center is a non-smoking facility.

Yes, the Neville Center is bike friendly. There is a bike rack near our front door.

The best place to start is with your loved one’s case manager (also known as a social worker or care coordinator) at the hospital. The case manager can provide you with information about the Neville Center and the services offered here. If the Neville Center is your facility of choice, the case manager will contact our Admissions Department to initiate the process of admitting your loved one to the Neville Center.

Rehabilitation, or rehab, at the Neville Center consists of physical, occupational, and speech therapy. Nurses are available to attend to medical issues ranging from managing feeding tubes to administering medications. The goal of rehabilitation at the Neville Center is to work with patients to achieve the highest level of independent function possible. A wide variety of techniques are employed to address specific needs.

The Neville Center can accommodate both long term care and short term rehabilitation stays. The main difference between the two is that Medicare and private insurance can cover a short term rehabilitation stay, but not long term care. In rare cases, when a patient completes their rehabilitation at Neville Center, it is determined that they are not able to return to their home. At this point if the patient decides to stay at Neville Center (or transfers to any other facility) the stay would be considered long term. There are two ways to pay for long term care: privately (out-of-pocket) and Medicaid/MassHealth.

Your Medicare or private insurance will cover your room and board, nursing, and rehabilitation at The Neville Center after a qualifying hospital stay. If you have specific questions about how your insurance will pay for rehabilitation, we encourage you to call us and ask to speak to the Business Office.

For additional information regarding payment for care please see the Medicare website:
http://www.medicareadvocacy.org/self-help-packet-for-expedited-skilled-nursing-facility-appeals-including-improvement-standard-denials/

Yes! Visitors are encouraged to bring pets in for a visit.

Yes! We have a full-service beauty salon at the Neville Center, open one day every week.

Though we do not enforce specific visiting hours, we suggest that you visit your loved one between the hours of 8 a.m. to 8 p.m. out of respect for the other patients recovering here.

Neville Center is a non-profit facility. We are managed by Landmark Management Solutions.